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Help Before Booking a Consultation

Support is available for questions that come up before scheduling a consultation.
If you’re unsure whether a consultation is the right next step, start with the FAQ
below or send a brief message using the form further down the page.

Frequently Asked Questions

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Whether you’re new to genealogy or exploring a deeper family story, these answers are here to guide you.
If something isn’t covered here and you need clarity before scheduling a consultation, please use the contact form.

How long does research take?

To ensure the highest level of detail and source verification, every Amethyst Tree Ancestry project is crafted with a deeply personalized approach. Because each family story is unique, timelines vary depending on the package selected and the complexity of your history.

In general, project completion ranges from 4 to 12 weeks, depending on the tier chosen. Your specific calendar timeline will be mapped out and confirmed during your initial consultation.

How much does genealogy research cost?

Project pricing varies based on the package you select and the depth of research required. During your consultation, we’ll review your goals, discuss the best‑fit package, and outline your project timeline and investment.

What is included in my final deliverable?

All research packages include:

– Verified records and source citations
– A written findings summary
– A professionally formatted PDF
– A curated collection of images, documents, and supporting materials
– A private OneDrive folder containing all files

If your package includes a book, you’ll also receive a fully formatted, print‑ready PDF designed for your chosen print‑on‑demand platform.

What is a GEDCOM file?

A GEDCOM is a universal genealogy file that lets you open and continue your family tree in programs like Ancestry, FamilySearch, or Family Tree Maker. It includes names, dates, places, and relationships, but not photos or documents.

How will I receive my results?

Your completed materials will be delivered through a private, secure OneDrive folder. You’ll receive a link to access your files once your project is complete and final payment has been received.

How do payments work?

A 50% deposit is required to begin all research packages. The remaining balance is invoiced upon project completion and must be received before final materials are delivered.

Amethyst Custom projects require a 2‑hour minimum payment to begin, with additional hours billed as needed

Does Amethyst Tree Ancestry offer refunds or guarantees?

Genealogy research is a professional service based on time, expertise, and the availability of historical records. Because research time and analysis cannot be returned once work has begun, fees are non‑refundable once research starts.

The $25 consultation fee is also non‑refundable, as it reserves your appointment time and covers the preparation completed before each consult.

While specific discoveries can never be guaranteed, all research is conducted using established genealogical standards and best practices. When records are limited or unavailable, findings and next‑step recommendations are clearly documented and explained.

My goal is always to provide thoughtful, ethical research and meaningful insights into your family history, even when records present challenges.

What if I want additional research beyond my package?

If you’d like to continue exploring a family line or expand your project, you can add time through Amethyst Custom, billed at an hourly rate. We’ll discuss your goals and outline the scope before any additional work begins.

Can you help me print my book?

Your deliverable includes a fully formatted, print‑ready PDF that can be used with any print‑on‑demand vendor. If you prefer to handle printing yourself, you’ll receive simple instructions to guide you. If you’d like assistance with setup, this can be added as an optional service.

Do you need my DNA results?

DNA is not required for research, but it can be helpful in certain cases. If you choose to share DNA results, they will be used only for your project and handled with strict privacy.

How do I schedule a consultation?

You can book a consultation directly through the website. The consult fee is $25, and if you book a package or custom project within 14 days, the fee is credited back to your invoice.

What happens to my files after the project is complete?

Your OneDrive folder remains available for 30 days after final delivery. Please download and save all materials during that time. After 30 days, files may be archived or removed to maintain secure storage practices.

Will my information remain private?

Absolutely. All personal information, documents, and family details are handled with strict confidentiality and used solely for your project.

Why Reach Out

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This page is designed for questions that arise before booking a consultation.
If the FAQ didn’t address what you’re looking for, the contact form below is the best place to request brief clarification before moving forward.

Get In Touch

How to Reach Me

Based in Atlanta, GA — serving clients everywhere digitally

Use the contact form below to reach me directly – messages are delivered securely.

(470) 971-5919

Contact Form

Use this form for questions that come up before scheduling a consultation, or for anything not covered in the FAQ. This space is for brief, general clarification only. When you’re ready to begin a consultation, a separate form will guide you through that process. Responses are typically provided within 1–2 business days.

Would you like to start a research package or project?

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